01
Conversational AIAI Agents
Qualify, answer, route and assist conversations with defined escalation to people.
Discuss this product →Home Featured Products respond.io
Customer Conversation PlatformTurn customer conversations into a more connected revenue workflow.
Omnichannel conversations, AI Agents, workflows and CRM context for B2C sales, service and customer engagement teams. Intersect adds local consultation, commercial sourcing, implementation, integration and lifecycle support for Philippine organizations.
respond.ioCustomer Conversation PlatformProducts & solution families
Explore the respond.io portfolio through a business lens.
These are the product families customers most commonly ask us to evaluate, supply or integrate. Final model selection is based on the actual workload, site and lifecycle requirement.
02
Omnichannel WorkspaceTeam Inbox
Bring supported messaging and customer conversation channels into one shared workspace.
Discuss this product →03
MessagingWhatsApp Business
Operate WhatsApp customer communication with team ownership and automation.
Discuss this product →04
AutomationWorkflows
Route, tag, assign and automate customer journeys across teams and channels.
Discuss this product →05
EngagementBroadcasts & Lifecycle
Run compliant outbound messaging, reminders and customer lifecycle communication.
Discuss this product →06
Connected ConversationsCalls & Integrations
Connect voice and CRM context where supported to reduce fragmented customer histories.
Discuss this product →Why it matters
respond.io can be one layer of a much bigger working solution.
Intersect helps connect the platform to networking, cloud, identity, backup, applications, security, devices and managed support where the architecture requires it.
From requirement to working environment
Local delivery around the product.
01Map channels and customer journeysScope and depth are matched to the actual requirement.
02Connect official messaging channelsScope and depth are matched to the actual requirement.
03Design routing and team ownershipScope and depth are matched to the actual requirement.
04Configure AI Agents and workflowsScope and depth are matched to the actual requirement.
05Integrate CRM context where appropriateScope and depth are matched to the actual requirement.
06Train users and measure response performanceScope and depth are matched to the actual requirement.
Connected to the wider Intersect portfolio
The product is only one part of the solution.
Your respond.io requirement can connect to Collaboration & Productivity, cloud, security, managed services, business applications and other platforms as the architecture requires.
Business needVendor platformIntersect deliveryWorking solution
Let’s build a brighter tomorrow
Ready to explore respond.io?
Bring us the requirement and we’ll help validate fit, scope, implementation and the surrounding architecture.